Our shipping policy is to send your order as soon as possible, depending on your oder size it can take from 1-2 business days to fulfill your order.
From Monday to Friday (all orders received before 12:00 pm) we will ship in 24 hour or less depending on its size.
Orders received on Friday after 12:00 pm we be shipped on the following Monday.
- In case a product is on backorder, we will contact you to know what you want to do. (Our backorder usually take a 2-3 business day to be available) If you decide to wait for the product to be ready, we will ship it to you, as soon as the product becomes available. If you decide to cancel the unavailable product, we will make you a refund in the full amount of the price for this product in your order.
- Your order will be shipped using the services of the United State Postal Service (www.usps.com) unless you pay or request a different service. Orders qualifying for free shipping will only be shipped via USPS.
- Allow at least 5-7 business days for your order to arrive once placing the order on all standard shipments.
- Due to covid-19 cases rising USPS
- If you need your order faster than usual time, we encourage leaving us a note and paying express shipping.
- For domestic orders, we will use USPS Priority Mail
- You can request a different service in which you will be charged separately by emailing us at firstname.lastname@example.org
- Priority Mail will take about 2-5 days to arrive
- All orders take 1-2 business days to fulfill
- All domestic orders are sent with Delivery Confirmation to your email
- When the order is ready to be shipped, you will receive a notification via email from us including the expected time of arrival and the tracking code.
- For tracking purposes, please, go to www.usps.com
- If you have an account with us, you will be able to check the status of your order in "My Account" at our store.
- All orders are checked before shipment. If you detect the absence of any product upon receipt of the order, you must contact the Customer Service of Ay Bendito during 72 working hours after the delivery of the package reported by USPS
- You must track your package online or call the carrier service at their customer service.
- We cannot redirect packages once shipped (call carrier for help)
- If the package gets returned to us due to the wrong address or unable to deliver due to business being closed - you will be charged shipping once again in order to ship the item again.
PLEASE ensure your address is correct (if wrong) contact us as soon as possible #
Keep in mind our goal is to ship your order as soon as possible. If we already shipped the item you will have to wait until it is returned to us in order to do a resend process and a fee will be charged to resend the item.
If the product is lost, we do not do refunds unless is our mistake.